Returns & Exchanges Policy
Return Window
We accept returns within 30 days of purchase. Items must be in original condition with tags attached.
Eligible Items
- Unworn items in original packaging
- Items with original tags and labels
- Non-personalized products
Non-Returnable Items
- Final sale items
- Personalized or custom products
- Items damaged by normal wear
How to Return
- Contact us at info@theprkwy.com with your order number
- We'll provide a return authorization and shipping label
- Package items securely and ship back to us
- Refunds processed within 5-7 business days after receipt
Exchanges
We offer exchanges for different sizes or colors, subject to availability. Exchange requests must be made within 30 days of purchase.
Refund Method
Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
Damaged Items
If you receive a damaged item, please contact us immediately with photos. We'll arrange for a replacement or full refund.
Contact Us
Questions about returns? Contact us at info